Case Study: NSB achieves a clear IT sourcing strategy with PA Consulting

Facing competition for the first time with confidence

NSB, Norway’s major rail and bus operator, faced a major challenge as rail market reform was set to end its traditional monopoly and introduce competition for the first time. To prepare, NSB worked with PA Consulting to assess its business and determine the right IT competence and balance of internal and external IT service providers needed for the future.

PA Consulting developed an IT sourcing strategy for NSB by reviewing existing IT, business, and technology strategies and working with leaders across the organization to understand future requirements. The result was a clear, practical sourcing approach that helps NSB make consistent decisions about outsourcing versus in-house delivery, giving the company confidence as it enters a more competitive market.

NSB

Margareth Nordby-Kringli

Director