Case Study: Mersey Care NHS Foundation Trust improves patient care with PA Consulting

-designing corporate services to improve patient care

Mersey Care NHS Foundation Trust, a specialist mental health, learning disability, and substance misuse provider in Liverpool, Sefton, and Kirkby, faced the challenge of reducing corporate services costs by 25% over five years without affecting patient care. The Trust turned to PA Consulting for support with a major transformation programme to redesign corporate services.

PA Consulting helped deliver the change by bringing an experienced team with broad skills, relevant context from similar programmes, and access to additional specialist expertise as needed. The programme aimed to cut an operating budget of around £40 million by about 25%, while protecting care quality, and PA Consulting gave the Trust the confidence and capability to move forward with this complex reorganisation.

Mersey Care NHS Foundation Trust

Jim Hughes

Director of Informatics and Knowledge Management