Case Study: Multinational Pharmaceutical Company builds greater trust through data privacy with PA Consulting

Building greater trust through data privacy

PA Consulting worked with a multinational pharmaceutical company facing the challenge of preparing for GDPR across a large, global business with many systems, processes, and types of personal data. The company needed a practical way to meet strict new privacy rules and demonstrate to stakeholders that it was managing personal data responsibly.

PA Consulting implemented a new data privacy framework and operating model, using agile programme management to adapt as GDPR guidance evolved. The solution embedded privacy into day-to-day business processes, established an internal data privacy capability, and onboarded more than 50 new team members. As a result, the company embedded the new model organisation-wide within 12 months, integrated privacy into business as usual, and strengthened trust and competitive advantage.