Case Study: Entourage sur-le-Lac Resort boosts direct bookings and conversion with P3 Hotel Software

Entourage sur-le-Lac Resort - Customer Case Study

Entourage sur-le-Lac and Le Bonne Entente, two luxury resorts in Canada managed by the same company, needed a new booking engine to integrate with their recently adopted Oracle OPERA Cloud PMS. Their primary challenge was to increase their direct booking conversion rates and reduce their dependency on online travel agencies (OTAs), which required providing an elegant and customized online experience for their guests.

The vendor P3 Hotel Software implemented its booking engine solutions, starting with P3 Essential for a quick launch. They followed up with fully customized P3 Custom engines designed to mirror the resorts' branding, featuring special elements like a lightbox for activities and multi-lingual support. While specific metrics are not detailed, the solution directly supported the hotels' goals of competing against OTAs and earning more direct bookings, with a future strategy planned to further leverage this new capability.

Entourage sur-le-Lac Resort