OXD
21 Case Studies
A OXD Case Study
The British Columbia Ministry of Transportation and Transit faced the challenge of modernizing its critical but fragile DriveBC.ca platform, a legacy system that was prone to failure during extreme weather events. A small internal team with low morale was maintaining the complex site, which relied on data from multiple external partners, and the mandate was to modernize without disrupting day-to-day operations or breaking existing integrations.
OXD joined the Ministry's staff to form a single, integrated team that worked collaboratively for over two years. This partnership focused on building organizational capability and a resilient new platform using Agile methods and a new CMS. The solution delivered a 100 times increase in load capacity during critical events with zero service failures and empowered a now self-sufficient team that can maintain and evolve the service independently.