Case Study: Rig A’ Tony’s boosts higher-ticket catering and cuts third-party fees with Owner.com

Rig A’ Tony’s grows online sales and catering 20% with Owner.com

Rig A' Tony's Italian Takeout, a single-location restaurant, faced significant challenges from high third-party platform fees that were cutting deeply into its profits. The owner, Lisa Desisto, also struggled with a manual, time-consuming process for handling catering orders over the phone. To compete with larger chains and capture more revenue, the restaurant needed a solution and turned to Owner.com for its online ordering and growth system.

By implementing Owner.com's direct online ordering platform, Rig A' Tony's was able to bring all sales in-house, eliminating 20-30% commissions. The solution automated the catering process, made the restaurant more visible on Google, and provided a loyalty app for customers. As a result, Owner.com helped the business achieve a 20% growth in online and catering sales, save $7,000 per month in fees, and increase its average catering order value to $250.

Rig A’ Tony’s Italian Takeout