Case Study: Samos Oaxaca Achieves 377% Growth in Direct Online Sales with Owner.com

How Samos Oaxaca increased direct online sales to $10,000/m by using Owner.com

Samos Oaxaca, a Los Angeles restaurant founded by Yuliana and Filemon, struggled during the pandemic as third-party delivery apps and an outdated Clover-based online ordering setup limited growth and cut into margins. They needed a better direct ordering experience, a way to reward loyal customers, and a more branded online presence to drive guests away from apps and back to their own channels.

With Owner.com, Samos Oaxaca launched a branded website, online ordering system, loyalty program, and mobile app to improve the guest experience and increase direct sales. Owner.com helped them grow direct online sales from $2,000/month to $10,000/month, raise average check size from $30 to $41, reach 1,500 app installs, generate over $150,000 in added sales and $70,000 in savings, and earn more than 100 five-star reviews with a 4.9/5 satisfaction rating.

Samos Oaxaca

Yuliana Vasquez

Owner