Case Study: Pihlajalinna achieves secure, recoverable Salesforce data and faster development workflows with OwnBackup

Pihlajalinna's development team innovates freely with the knowledge that their data is securely backed up

Pihlajalinna, a Tampere-based provider of social, health and welfare services across Finland with about 5,800 employees, moved Salesforce to be its master system of record — but as more operational data shifted to the cloud the company faced significant risk. With no reliable backup or restore in place, critical custom objects and sales data (accounts, leads, contacts, opportunities) could be lost, users were reluctant to make changes, workflows relied on time-consuming manual CSV/dataloader processes, and the organization needed to meet strict GDPR and HIPAA requirements.

Implementing OwnBackup gave Pihlajalinna automated backup and fast recovery, enhanced sandbox seeding to populate sandboxes with related records in a few clicks, and mandatory data anonymization to keep development environments compliant. The result: data is protected and recoverable, developers work faster and more confidently without manual data handling, compliance risks are reduced, and support quickly resolves issues when they arise.

Pihlajalinna

Lauri Hakanpää

Development Manager