Case Study: Navy Federal Credit Union achieves nCino data protection and faster recovery with OwnBackup

Navy Federal Credit Union Insures nCino Data with OwnBackup

Navy Federal Credit Union, the world’s largest credit union, relied on nCino as its loan origination system to support commercial lending and branch operations. When the CARES Act triggered a surge in SBA Paycheck Protection Program (PPP) applications, Navy Federal built and launched a PPP workflow in nCino in about four days and faced the challenge of processing 16,000 applications while making rapid changes to their org—exposing them to increased risk of data loss, corruption, and slow manual recovery.

After a rigorous review, Navy Federal implemented OwnBackup to protect nCino data, metadata, and DocMan files with automated daily backups, advanced key management, and fast compare-and-restore capabilities. OwnBackup sped sandbox seeding, testing, troubleshooting, and recovery, gave the team confidence to innovate and roll back changes quickly, and helped Navy Federal maintain business continuity while processing unprecedented loan volumes.

Navy Federal Credit Union

Larry Perino

Manager, Program Development Business Solutions