Case Study: FCR Media achieves uninterrupted Salesforce data protection and rapid recovery with OwnBackup

FCR Chooses OwnBackup for Salesforce Data Protection Peace of Mind During their Digital Transformation

FCR Media, Belgium’s largest digital marketing agency for SMEs, migrated its core operations to Salesforce during a year‑and‑a‑half digital transformation that replaced about 30 legacy systems and put 350 users on a single platform. Because Salesforce became the epicenter for sales, order processing and billing, the company risked major disruption from data loss or corruption and needed an independent, off‑platform backup and recovery strategy to ensure 100% access to data and maintain business continuity.

FCR implemented OwnBackup to automatically back up data, metadata and attachments and to enable fast, granular restores that preserve data relationships. With features like easy data compare and Smart Alerts, OwnBackup gave FCR Media rapid recovery capabilities and ongoing protection against user‑inflicted or integration‑related data loss, allowing the company to continue its digital transformation with confidence and minimal business risk.

FCR Media

Steven Desmet

Information Technology Director