Case Study: DenMat achieves Salesforce data protection and FDA/ISO compliance with OwnBackup

Denmat Ensures Salesforce Data Protection and Data Compliance With Ownbackup

DenMat, a long-standing manufacturer and distributor of dental and medical devices, runs critical sales, customer and operational processes on Salesforce and must comply with strict regulations including ISO 13485 and FDA 21 CFR Part 11. After a webmaster accidentally overwrote address data, DenMat found its prior recovery method (Salesforce Weekly Export) was slow and manual, leaving the company exposed to compliance and business-continuity risks.

DenMat implemented OwnBackup to provide automated daily backups of data, metadata and attachments, self-service restores, Smart Alerts for data changes, and regular recovery testing. The solution dramatically improved recovery time objectives, minimized downtime, supported regulatory backup and restoration requirements, and gave DenMat the confidence and continuity needed to keep growing.

Denmat

Thomas R. Lyon

Senior Information Technology Manager