Case Study: Adecco achieves secure Salesforce data protection and faster Lightning transition with OwnBackup

Adecco USA Hires OwnBackup for Salesforce Data Protection

Adecco USA, the second-largest staffing and recruiting provider in the U.S. with ~2,700 Salesforce users, faced elevated business risk as it prepared to migrate to Salesforce Lightning. The organization runs many integrations and custom apps, and when IT assumed Salesforce ownership they discovered no formal backup or sandbox replication processes; teams were making changes in production and weekly CSV exports were the only interim protection. Converting large numbers of attachments to Lightning files added further risk of data loss.

Adecco implemented OwnBackup quickly (a 30-minute setup) to run daily and on-demand backups of production and sandboxes, including data, metadata and attachments, with unlimited file retention. OwnBackup’s snapshot comparisons and restore capabilities let Adecco validate deployments, recover deleted Lightning files, and proceed with confidence—maintaining business continuity as the IT team grew and accelerating the Lightning transition.

Adecco

Mike Mihnovich

Business Analyst