Case Study: the payment services market achieves better merchant risk monitoring with Owlin

Payment Services Market - Customer Case Study

In the payment services market, merchant risk managers face the challenge of continuously monitoring a vast global portfolio for clients in financial trouble to avoid chargeback risk. They struggled with the labor-intensive process of tracking thousands of entities for negative events across different languages and media sources. Owlin provided its merchant risk management tooling to help surface relevant risk signals from this large amount of information.

By implementing Owlin's solution, the payment services market customer found monitoring its diverse merchant portfolio to be easier, more efficient, and more transparent. The proactive alerts allowed risk managers to react on short notice to minimize potential losses, providing comfort and ensuring they met key compliance and auditing criteria.