Case Study: Worldline achieves real-time adverse news monitoring and risk control with Owlin

How multinational payment and transactional services company Worldline uses Owlin for Adverse News Monitoring

Worldline, a global leader in payment services, faced a significant challenge in monitoring its vast portfolio of over a million merchants for adverse news. Manually tracking credit, compliance, and reputational risks across thousands of clients, many of which were private or in foreign jurisdictions, was an immensely time-consuming and error-prone process. This left them exposed to potential financial losses and regulatory scrutiny, as they were often forced to rely on outdated information.

By implementing Owlin's adverse news monitoring platform, Worldline automated the scanning of millions of global news sources in real-time. The solution from Owlin cut daily monitoring time from a full day to under an hour, providing immediate alerts on critical events like potential bankruptcies. This allowed Worldline to intervene proactively, preventing multi-million dollar losses from chargebacks and protecting the company from reputational harm and compliance issues.

Worldline

Erik Stelwagen

Senior Investigation Manager