Case Study: Ricoh achieves accurate multi-platform ticket sales with Overthrow Digital

Ricoh future-proofs ticketing for major events with Overthrow Digital

Ricoh, a leading online ticket distribution platform, faced the challenge of centrally managing sales across multiple third-party platforms for sports and music events. They needed a system to maintain accurate, real-time inventory and avoid duplicate sales, but had limited documentation on their existing tech stack. They engaged Overthrow Digital to develop a solution.

Overthrow Digital developed a REST API that extracted, read, and imported data from the various third-party platforms. This solution reconciled sales and accurately mapped them to a platform where customers could select a seat and see its view. The resulting system is now used for major events, including the English Premier League, and the API is future-proofed to accommodate additional arenas.

Ricoh