Case Study: IES improves operational efficiency with Overthrow Digital's facilities management app

IES reduces wasted callouts nationwide with Overthrow Digital

IES, a facilities management company, was facing a significant operational challenge as their engineers wasted time and resources on daily callouts to fix lighting issues that had been incorrectly assigned to their team. To solve this costly problem, they reached out to Overthrow Digital for a solution.

Overthrow Digital designed and developed a bespoke facilities management app that utilized iBeacon and WiFi mesh technology. This system allowed for accurate auditing and planning, enabling IES to identify and reduce misallocated maintenance calls. The successful rollout of the application, beginning in flagship London stores and expanding nationwide, significantly improved operational efficiency for the customer.

IES