Case Study: IDEXX reduces compliance exceptions and improves visibility with Oversight Systems

IDEXX reduces exceptions 75% with Oversight Systems

IDEXX, a multinational laboratories corporation, faced a significant challenge with spending abuse and fraud within its T&E and P-Card programs after its internal fraud monitoring program lapsed. Suspecting that issues were falling through the cracks, the company hired a CFE and eventually sought out the vendor Oversight Systems to monitor its credit card transactions.

Oversight implemented a solution using its artificial intelligence and advanced data analytics to provide complete visibility into spending. This allowed IDEXX auditors to efficiently focus only on high-risk exceptions. The results were substantial; over seven years, IDEXX saw a two-thirds reduction in exceptions, from 2400 to 600, and a 50% decrease in non-compliant employees, significantly improving compliance.

IDEXX