Case Study: Global Flooring Company achieves >100% ROI in 4 months with Oversight Systems

Global Flooring Company - Customer Case Study

Global Flooring Company, the world’s largest carpet manufacturer, had $1.9 billion in annual payables processed through PeopleSoft with multiple interfaces. Its Internal Audit Group kept finding duplicate vendors and payments, while the A/P manager dealt with repeated calls from vendors asking why invoices had been paid twice. With multiple processes to monitor, tightened staffing, and inconsistent procurement policy enforcement, the company needed help doing more with less.

Oversight Systems implemented automation for duplicate payment and duplicate vendor audits, with exceptions distributed through automated workflow. The Oversight Procure-to-Pay module helped the company get started quickly with a library of pre-defined integrity checks, and the effort produced >100% ROI within 4 months through prevention of duplicate payments. Within one year of a manual duplicate vendor search project, Global Flooring Company identified 450 duplicate vendors, uncovered split purchase orders used to circumvent ERP controls, and found root cause insights that created training opportunities within Procurement.