Case Study: Fortune 100 Global Pharmaceuticals Company increases compliance from 70% to 90% with Oversight Systems

Fortune 100 Global Pharmaceuticals Company - Customer Case Study

A Fortune 100 Global Pharmaceuticals Company needed a way to monitor Travel and Expense transactions and enforce a standard policy across a worldwide employee base. Its expense review process was largely manual and sample based, with regional teams handling audits, and this made consistent global compliance difficult. The company used Concur for T&E reporting and American Express as its corporate card.

In 2009, the company deployed Oversight Systems’ T&E monitoring solution to inspect 100% of travel expenses, card transactions, and out-of-pocket expenses submitted by employees in over 30 countries. Oversight Systems helped the company consolidate more than 20 people in regional offices into 5 analysts in a centralized location, raise its compliance factor from 70% to 90% in the first year, identify $2M in unapplied credits, and continue recovering more than $800K annually.