Case Study: Toll Brothers achieves faster production error resolution with OverOps

Toll Brothers - Customer Case Study

Toll Brothers, an American luxury homebuilder, needed a faster way to identify critical production errors in its internal order processing and product catalog applications used by more than 7,000 employees, contractors, vendors, and consultants. Before OverOps, the team often had to hunt through logs, interview users, and recreate issues manually, which could take hours or even days.

With OverOps, Toll Brothers gained real-time insight into where production code breaks, including source code, variable state, and the exact transaction values that caused the problem. OverOps helped the team pinpoint root causes and fix errors within minutes, while also streamlining daily workflows by automatically creating JIRA tickets and reducing manual log analysis and debugging.

Toll Brothers

Rakesh Panati

Senior Application Developer