Case Study: SendHybrid achieves proactive, faster error resolution with OverOps

Sendhybrid - Customer Case Study

SendHybrid, which optimizes invoice management and shipping, struggled with a reactive logging approach that made it hard to identify the variable values behind errors and exceptions. Before using OverOps, the team often learned about system issues only after customers complained, rather than catching problems proactively.

With OverOps, SendHybrid gained faster, clearer production monitoring and could pinpoint issues much more quickly. The vendor helped the team resolve a problem they had initially misunderstood, find the fix in minimal time, and redeploy a corrected version on the same day, improving responsiveness and reducing downtime.

Sendhybrid

Christian Lischnig

Solution Architect