Case Study: Oliver Wyman achieves faster production error resolution with OverOps

Oliver Wyman - Customer Case Study

Oliver Wyman, a global management consulting firm, needed a better way to monitor and troubleshoot production application errors in its automotive benchmarking workflow. Before using OverOps, the team relied on log files and in-house tools, which made it hard to quickly understand what went wrong when critical errors occurred.

With OverOps, Oliver Wyman gained deeper visibility into application state, error causes, and user actions at the moment failures happened. OverOps also integrated with JIRA to speed ticket creation and assignment, helping the team react faster and fix issues immediately; the result was more insight, quicker triage, and more effective handling of roughly 60 production releases per year.

Oliver Wyman

David Maryakhin

Application Development Manager