Case Study: Tripadvisor achieves faster production error resolution with OverOps

How OverOps Allows TripAdvisor to Deliver Innovation in a PCI-Compliant Environment

Tripadvisor’s Viator business needed a way to find and fix production errors in a PCI Level One compliant environment, where reproducing issues locally was difficult and legacy code made logs noisy and hard to interpret. OverOps was brought in to help detect and understand errors in production without changing code or adding heavy overhead.

OverOps provided real-time error alerts, full variable and callstack details, and the ability to reproduce issues quickly in a compliant environment. The result was a dramatic improvement in troubleshooting: OverOps reduced debugging and troubleshooting time by 90%, turned days of work into minutes, and helped TripAdvisor fix issues faster while maintaining a reliable user experience.

Tripadvisor

Steve Rogers

Software Development Director