Case Study: Cotiviti accelerates debugging and cuts resolution time with OverOps

Cotiviti- Customer Case Study

Cotiviti, a leader in payment accuracy solutions for healthcare payers, faced the challenge of monitoring errors in a highly distributed, fast-moving environment. With frequent deployments and domain-specific systems, the team needed to spot issues immediately rather than dig through logs after the fact. Cotiviti used OverOps and its production monitoring ecosystem to gain real-time visibility into exceptions and application state.

OverOps was implemented with simple installation and immediate feedback on code and variable values at the moment an event occurred. The result was a dramatic reduction in debugging time: what could have taken days, weeks, or even months was reduced to minutes or hours. Cotiviti said OverOps became essential to its development process and that developers now rely on OverOps instead of investigating production directly.

Cotiviti

Mykel Alvis

DevOps Computational Demonologist