Case Study: Andrews University achieves faster root-cause detection with OverOps

Andrews University - Customer Case Study

Andrews University, which educates students to change the world, struggled to trace system failures and buggy behavior back to the right part of its platform. The team often spent days digging through code and logs to understand what was happening, making root-cause analysis slow and difficult.

OverOps provided a production monitoring ecosystem that acted like an “x-ray machine” for the university’s code, helping the development team instantly identify obscure failures and inspect variable values. With OverOps, Andrews University was able to quickly spot patterns, create workarounds, and design better test cases, reducing troubleshooting time and improving its ability to resolve issues.

Andrews University

Eric Koester

DevOps Lead, Andrews University