Overjet
21 Case Studies
Case Study: Total Dental Care of Lake Norman cuts claim denials by 21% with Overjet Voice
A Overjet Case Study
Total Dental Care of Lake Norman cuts claim denials by 21% with Overjet
Total Dental Care of Lake Norman, a multi-operatory dental practice, faced significant challenges with manual note-taking and rigid templates. This process led to incomplete clinical narratives, lost patient context, and a high volume of insurance claim denials, costing the practice time and revenue. To address this, they implemented Overjet Voice, an AI-powered clinical listening tool from vendor Overjet.
The solution deployed by Overjet captured natural provider-patient conversations to generate detailed, real-time clinical narratives. This eliminated the need for templates, reduced note-taking time by 80%, and increased note completeness by 50%. As a result, the practice cut its insurance claim denials by 21%, accelerated reimbursement, and allowed clinical staff to focus entirely on patient care instead of paperwork.
View this case study…