Case Study: a global freight forwarding and customs brokerage company enhances supply chain security and efficiency with Overhaul

Overhaul’s Relationship-Based Approach to Business Helps Enhance Supply Chain Security and Efficiency

A global freight forwarding and customs brokerage company faced significant supply chain security challenges with their previous logistics provider, including an inability to ship products to certain Asian countries due to customs laws and a lack of communication and transparency. They turned to Overhaul for its logistics risk management software and services to find a reliable solution.

By implementing Overhaul's relationship-based approach and efficient system, the company gained enhanced visibility and a law enforcement network to prevent threats. The solution provided immediate results, including the ability to ship products to Asia without issues and the prevention of a security threat where a truck was sent back to its origin within 15 minutes of an alert. Overhaul's communication and transparency made the company's supply chain operations more efficient, reliable, and secure.