Case Study: a global food & CPG manufacturer achieves full recovery of hijacked cargo in Mexico with Overhaul

Global Food & CPG Manufacturer recovers 2 hijacked units in 6 hours with Overhaul

A global food and CPG manufacturer faced a critical security challenge when two of its high-value transport units were simultaneously hijacked on a highway in Mexico known for cargo theft. The vendor, Overhaul, used its Monitoring and Security Operations Center (MSOC) to detect this anomaly and initiate an immediate response.

Overhaul's solution involved activating an emergency protocol within three minutes, coordinating a six-party response that included Mexican law enforcement and national guard units. This led to the full recovery of both units and their cargo within about six hours. The results demonstrated Overhaul's ability to resolve critical in-transit incidents end-to-end, ensuring operational continuity and achieving extremely high customer satisfaction.