Case Study: a global electronics leader achieves full chain-of-custody visibility with Overhaul

a global electronics leader stops losses after monitoring 300 totes with Overhaul

A global electronics leader faced persistent and costly losses of high-value returned goods within its complex reverse logistics network. The company lacked visibility into individual totes or cartons, making it impossible to determine when, where, or how the items were disappearing. To address this, they partnered with Overhaul.

Overhaul implemented its Asset Manager platform and covert Smart Label technology to provide SKU and serial-level tracking. The solution identified a precise point of tamper during transit, providing defensible evidence that isolated the compromised handling location. Following this operational change, the company reported zero losses, transforming a long-standing issue into full loss prevention.