Case Study: i3 Verticals achieves nationwide QSR payment activation in 90 days with OvationCXM

i3 Verticals - Customer Case Study

i3 Verticals, a national leader in POS solutions, needed to deploy NCR’s Connected Payments to more than 200 quick-service restaurants across the country in just 90 days. Facing a tight timeline and added seasonal and weather-related scheduling challenges, the team turned to OvationCXM for support with onsite installations.

OvationCXM helped i3 Verticals schedule, manage, and track nationwide technician visits through its product platform, giving the customer real-time visibility into each install and the overall project. With OvationCXM’s managed services and extended workforce, i3 Verticals activated over 200 QSR locations on time and on budget, with most installs completed within a week of the first order.

i3 Verticals

Brian Wesley

i3 Verticals