Case Study: Ipsos MORI achieves faster, multilingual incentive fulfilment with Ovation Incentives

Ipsos MORI cuts admin hours by 75% with Ovation Incentives

Ipsos MORI, a leading UK research company, faced a challenge through its specialized consultancy Fieldwork International. They needed to provide timely multi-currency incentive rewards to healthcare professionals across Europe and the US with minimal administration. Ovation Incentives was approached to develop an automated solution to meet these requirements.

Ovation Incentives implemented an automated ordering process that linked directly to the client's database. This solution delivered real-time, multi-language rewards in local currency upon survey completion. The results for Ipsos MORI included a 75% reduction in internal administration hours, a reduction in reward waiting time from 14 days to zero, and a 17% increase in repeat respondents. Ovation Incentives also provided over 100 local redemption choices.

Ipsos MORI