Case Study: Trait Store reduces shipping costs and incidents with Outvio

Trait Store reduces shipping costs by 35% with Outvio

Trait Store, an online concept store specializing in fashion and home decor, faced logistical challenges as their order volume grew. Inefficient warehouse management and manual shipping processes were consuming excessive time and disrupting operations. To optimize their post-checkout phase and improve customer service, they turned to the vendor Outvio for a solution.

By implementing Outvio's interface integrated with their Shopify checkout, Trait automated their order management and post-checkout processes. This resulted in an 88% reduction in time spent processing orders and a 35% reduction in shipping costs. Outvio's system also provided a tracking portal that automatically detected delivery incidents, helping to reduce returns by 60% and free up 45 hours per month previously spent on customer support.

Trait Store