Case Study: Natkits achieves 22% sales growth with Outvio

Natkits boosts sales 22% with Outvio

Natkits, a seller of natural fabrics and DIY handicraft kits, faced the challenge of adapting its logistics operations to match the quality of its artisan products. To automate its post-checkout experience and gain full control over its brand image, the company chose to implement the Outvio platform.

By using Outvio, Natkits automated key operations like notifications, labels, and returns. This allowed them to fully customize every aspect of customer communication. The solution led to a 98% reduction in failed deliveries and a 22% increase in total revenue, which Natkits attributes to a snowball effect of positive reviews and recommendations driven by their optimized logistics.

Natkits