Case Study: Wajax boosts phishing reporting and security engagement with OutThink

Wajax boosts phishing reporting rate 36% with OutThink

Wajax, a major Canadian industrial products and services provider, faced challenges with its traditional security awareness training. The program was ineffective at imparting knowledge due to its infrequent and generic nature, and the security team struggled to achieve high completion rates. To tackle this human risk, Wajax implemented the OutThink Human Risk Management platform.

The OutThink solution provided tailored, engaging content that met the specific needs of different user groups. This led to a significant increase in user engagement and a 36% phishing reporting rate after six months. OutThink also delivered richer metrics, enabling Wajax to track security behaviors and achieve training completion rates of over 90%.

Wajax