Case Study: Kuwait International Bank boosts security awareness with OutThink

Kuwait International Bank boosts security training completion to 96% with OutThink

Kuwait International Bank (KIB), an Islamic bank based in Kuwait, faced significant challenges with its security awareness program. Their previous platform lacked granularity, forcing all users through generic training that was not role-specific. This led to declining engagement and completion rates. KIB sought a robust solution from OutThink to transform its security culture and effectively educate all stakeholders, including employees and vendors.

OutThink addressed these challenges by implementing its cybersecurity human risk management platform, which utilized targeted microlearning and advanced user segmentation. This allowed for the creation of role-based training campaigns that delivered relevant content. The solution dramatically improved training completion rates from 76% to 96%. OutThink's approach also led to measurable knowledge gains, with user scores increasing from 62% to 75% in one year, and fostered a more proactive security culture within the bank.

Kuwait International Bank