Case Study: Escalent achieves scalable, policy-aware human risk management with OutThink

Escalent cuts phishing click rates from 15% to 5-10% with OutThink

Escalent, a global data analytics and advisory firm, faced challenges with its outdated and manual security awareness program. Their previous platform was time-consuming to manage, provided generic training that frustrated employees, and offered predictable phishing simulations that failed to build real resilience. To build a scalable, policy-aware human risk program, they turned to OutThink's Cybersecurity Human Risk Management platform.

By implementing OutThink, Escalent replaced lengthy courses with short, role-specific microlearning modules and realistic phishing simulations. This solution delivered immediate results, including a significant drop in phishing click rates from 15% to 5-10%. The OutThink platform also automated administrative tasks, cutting campaign setup time in half and eliminating manual follow-ups, which dramatically improved operational efficiency for their lean team.

Escalent