Case Study: Danske Bank boosts cybersecurity engagement with OutThink

Danske Bank reduces training time by 40% with OutThink

Danske Bank, a leading financial institution in Northern Europe, faced the challenge of moving its cybersecurity training beyond a compliance-focused, one-way communication model to a more holistic human risk management program. They sought to fundamentally reduce risk exposure by actively targeting and changing employee behaviors, a goal their legacy security awareness approach could not meet. To achieve this, they partnered with cybersecurity training and awareness vendor OutThink.

OutThink implemented its innovative platform to create a two-way conversation with employees, replacing outdated training with modern, engaging content. The solution provided valuable metrics on completion rates and engagement and, crucially, gathered over 7,000 security insights from employees to shape future policies. This led to a 99.2% engaged training completion rate and a 40% decrease in time spent on training while maintaining high knowledge scores, significantly strengthening the bank's security culture.

Danske Bank