Case Study: Van Iperen achieves rapid digital transformation and 4x growth in self-service customers with OutSystems

Van Iperen Helps Growers Grow With Innovative Customer Engagement and Transportation Apps

Van Iperen, a Netherlands‑based global supplier of specialty fertilizers, faced an aging customer app that had become costly and slow to maintain due to legacy debt and poor documentation. With competitors rolling out digital services, the company needed a faster, more agile way to modernize its web and mobile offerings and chose OutSystems after a vendor evaluation.

Using OutSystems, Van Iperen rebuilt the MyIperen web and mobile apps in eight months with a small team and rapidly added features like order dashboards, automated repeat orders, a GPS‑enabled advice module, a fertilizer‑calculator app, IoT tank monitoring and a transport management system. The result: roughly 4x growth in self‑service customers to over 2,000 users, more orders processed in the first three months of 2020 than in all of 2019, faster releases (months not years), and measurable logistics and efficiency gains.

Van Iperen

Vincent Hofland

Head of ICT