Case Study: Turismo de Portugal achieves rapid IT productivity gains and faster project delivery with OutSystems

Turismo de Portugal increases its IT productivity

Turismo de Portugal is the state tourism authority formed from the merger of four institutions, responsible for promoting and managing Portugal’s tourism network (including 16 schools and 10 casinos). After the merger its IT inherited hundreds of isolated legacy apps and fragmented teams, which created a large backlog and prevented the department from delivering the digital services the business needed.

Turismo de Portugal adopted the OutSystems Platform for model-driven, rapid web development, easy integration and end-to-end lifecycle management, enabling fast prototyping, short change cycles and internal IP control. The IT team delivered 10 projects in the first year (~10,000 function points) with a mix of internal and external developers, producing 14 maintained applications used by over 12,300 users and achieving markedly higher productivity, faster time-to-market and a clear return on investment (growing to ~19,000 function points by mid‑year two).

Turismo de Portugal

Nuno Henriques

IT Architect and Software Engineer Manager