Case Study: Redington Gulf achieves faster, more accurate rebate management with OutSystems

Redington Gulf cuts data input time by 33% with OutSystems

Redington Gulf, a major IT distributor, faced the challenge of modernizing its complex and manual rebate program management process. Their reliance on hard-to-change SAP software led to labor-intensive data entry and error-prone tracking of hundreds of constantly changing manufacturer rebate programs. To address this, they turned to the OutSystems rapid application development platform.

Combining OutSystems with RPA, the vendor's solution automated the extraction of rebate data from emails and PDFs into Excel, while OutSystems provided the business logic and a modern mobile UI for validation. This new app was developed and adopted in just three weeks. The results included a 33% reduction in time spent on data input, a major increase in data accuracy, and the avoidance of expensive SAP customization. OutSystems provided a proven template for the company's future process improvements.

Redington Gulf