Case Study: Redington Gulf achieves 33% reduction in data-input time with OutSystems

Redington Gulf Combines OutSystems With RPA to Keep SAP Simple and Reduce Data Input Time by One Third

Redington Gulf, a multi-billion-dollar IT distributor across the Middle East and Africa, faced a common ERP challenge: its unified SAP platform was hard to customize, leaving teams to manage complex, fast-changing rebate programs with error-prone manual processes and a large data-entry workload. Tracking hundreds of manufacturer rebate programs—some changing dozens of times in weeks—required significant time and resources and made upgrades and process changes difficult.

Redington combined OutSystems low-code with RPA to build a rebate-management app in just three weeks: RPA extracts data from OEM emails and PDFs into spreadsheets while OutSystems enforces business logic and delivers a modern, mobile UI. The solution cut data-entry time by 33%, enabled >2x faster development and avoided costly SAP customizations, improved data accuracy and transparency, and now serves as a template for further process reengineering.

Redington Gulf

Sunil D’Souza

VP Business Transformation and Information Systems