Case Study: MAIN Energie achieves rapid time-to-market (30 weeks) and 32% labor reduction with OutSystems

MAIN Energie opens a new line of business in 30 weeks

MAIN Energie, a Dutch B2B energy provider, needed to enter the commercial real estate energy submarket but its legacy CRM couldn’t scale or adapt to new market and regulatory requirements. Processes were increasingly handled in error-prone spreadsheets, there was no off-the-shelf package that fit, and the company lacked an IT organization and the agility of traditional development methods — so MAIN Energie required a flexible, fast-to-market CRM and billing solution that could support rapid growth and regulatory change.

MAIN Energie chose the OutSystems platform to build a custom solution delivering CRM and contract management, energy forecasting and portfolio reporting, broker and supply billing, automated document generation, and integrations with EDSN, smart metering and ClieOp. The system was delivered in 30 weeks with new releases every three weeks, yielding error-free billing and a real-time customer view, a 32% reduction in projected labor (only 20% staff growth supported 75% revenue growth), and a 46% improvement in efficiency for manual contract and tariff handling.

MAIN Energie

Andries Schilt

Operations Officer