Case Study: Vieira de Almeida achieves 20% efficiency gains and automates case management with OutSystems

International Law Firm Vieira de Almeida Prepares for a Digital Future with OutSystems

Vieira de Almeida (VdA), a leading Portuguese law firm that grew from 350 to 500 staff in three years, faced rising administrative overhead as lawyers spent significant time on repetitive tasks—especially manually retrieving court notifications from the national Citius system, entering documents, and creating workflows. A previous BPM suite proved difficult to manage and user-unfriendly, so the firm needed a more flexible, scalable solution to free lawyers for higher-value work and support broader digital transformation.

VdA chose the OutSystems low-code platform to build case management and workflow apps, integrating UiPath RPA to automate notification retrieval and task setup. A small team delivered the first solution in 16 weeks and expanded to four more practice areas within months; 100 lawyers were using the system after three months. Early results include a 1.5 FTE saving from the first app, projected 20% efficiency gains, positive user feedback, replacement of the old BPM suite, and a platform for ongoing innovation.

Vieira de Almeida

Rui Alves

CIO