Case Study: Edelweiss achieves two‑thirds reduction in loan processing costs with OutSystems

Indian Financial Services Firm Edelweiss Launches Digital Lending Platform

Edelweiss, a leading Indian financial services firm focused on SME lending, faced slow, manual and decentralized processes that hindered timely client response. To accelerate lending and improve agility, the company partnered with OutSystems and Do IT Lean to build India’s first digital lending platform using a fast, flexible development approach.

Built in six months with iterative releases and CI/CD, the platform automates much of loan origination, eliminates paper forms, and performs instant creditworthiness checks during application. As a result, Edelweiss reports a two‑thirds reduction in processing costs, critical data loss down from 40% to zero, a 2× productivity boost, better customer experience, and a companywide shift to OutSystems for ongoing development.

Edelweiss

Anish Chowdhary

Senior Vice President