Case Study: HR software provider bswift achieves 20% annual growth and 3x faster time-to-market with OutSystems

HR Software Provider bswift Grows 20% Annually With the Help of OutSystems

bswift, a provider of HR and benefits administration software for large employers, faced the challenge of meeting complex, high-touch requirements as it expanded into the large-market segment—while also needing enterprise-grade security and rapid innovation. Rather than rely on traditional development, the company evaluated vendor viability and advanced capabilities and chose OutSystems low-code to accelerate delivery and better anticipate customer needs.

Using OutSystems, bswift built a reusable Digital Toolkit in nine months and delivered its first application in three months, enabling 3x faster time to market and faster, lower-cost delivery of customer-centered solutions. The toolkit helped bswift rapidly meet client demands (including a call-center app for Aetna), maintain industry-leading NPS, achieve stronger security rankings, and support roughly 15–20% annual member growth.

bswift

Ed Rumzis

CTO