Case Study: HEINEKEN achieves safer, faster app development and 7,280 hours saved with OutSystems

HEINEKEN saves 7,280 hours a year with OutSystems

Heineken, a major global brewer, faced the challenge of scaling its development capabilities to meet the ambitious goals of its EverGreen strategy, which included automating processes to give back 15 million hours to the business by 2030. To overcome this without a massive workforce increase, they needed a platform to support a federated development model, enabling both central governance and local autonomy.

Using the OutSystems platform, Heineken implemented a solution where a central team established security and architectural standards while decentralized teams built applications. This resulted in a portfolio of secure apps, including a "Truck Sequencing" app that eliminated safety incidents and saved 7,280 hours per year at a single brewery. OutSystems enabled rapid development, custom integrations, and the deployment of AI agents, significantly accelerating progress towards their automation goals.

Heineken