Case Study: City of Oakland saves $1 million and accelerates digital services with OutSystems

City of Oakland saves $1 million and launches 8 apps with OutSystems

The City of Oakland faced a challenge in modernizing its digital services for residents. Its outdated, manual processes required in-person visits, which limited access for many. With a lean development team struggling against legacy systems, the city needed a way to quickly deliver modern applications to increase digital inclusion. They turned to the OutSystems platform to achieve this transformation.

Using OutSystems, the city implemented the OAKAPPS single sign-on portal, which houses a suite of new resident services applications. This solution enabled the development team to deliver eight apps in just 12 months, saving an estimated $1 million in development costs. OutSystems helped the city dramatically improve resident access to services, increase internal development credibility, and set the stage for continued digital expansion.

City of Oakland