Case Study: ARUP Laboratories achieves a 4-week launch of a COVID testing e-commerce portal with OutSystems

ARUP Develops New COVID Testing Digital Service in Four Weeks with OutSystems

ARUP Laboratories, a national reference lab that runs over 70,000 diagnostic tests a day, needed to pivot quickly during COVID-19 to offer testing for businesses and schools. Serving a non‑clinical, consumer audience required a new e‑commerce delivery model—simple onboarding, streamlined payments, and configurable shipping—so ARUP needed a fast, cost‑effective, user‑friendly portal that could be tailored to varied customer requirements.

Using OutSystems, a team of two developers, two testers and a scrum master delivered a bespoke e‑commerce testing portal in four weeks, with first customers signing up within a week. The platform cut development time by about 80% versus traditional methods, lets ARUP quickly tweak portals per client without legacy debt, and has enabled widespread community testing programs that help organizations and individuals return to work and school safely.

ARUP Laboratories

Bob Meeks

Chief Information Officer