Outsourcing Angel
6 Case Studies
A Outsourcing Angel Case Study
Watch Smoke Alarms, an Australian eCommerce company specializing in fire safety products, faced challenges with poor service quality and high absenteeism from a previous outsourcing provider, preventing them from scaling to meet demand. They turned to Outsourcing Angel to find experienced remote sales staff familiar with their market.
Outsourcing Angel provided a rigorous pre-screening and interview process, leading to the hiring of two qualified remote sales representatives. This solution resulted in record-breaking six-figure monthly sales, positive client feedback including 5-star Google reviews, and staff who consistently exceeded KPIs. Outsourcing Angel enabled significant revenue growth and improved customer satisfaction for Watch Smoke Alarms.