Case Study: Canopies UK improves communication and productivity with Outsourcery Cloud Mail and Unified Lync

Growing Business with Enhanced Communication in the Cloud

Canopies UK, an installer and supplier of outdoor canopies based in Darwen, Lancashire, needed a better way to keep communication moving across sales, office, and manufacturing teams. As the business grew, its in-house email setup was no longer supporting the fast pace of its sales process, and the company risked missing leads and slowing customer response times. Canopies UK turned to Outsourcery for cloud-based email and Unified Communications.

Outsourcery implemented Cloud Mail and Unified Lync after reviewing Canopies UK’s existing setup and planning the migration in stages so the company could keep operating as usual. The new service gave each mailbox 25GB of storage, improved access to email from any device, and added instant messaging, presence, and calling tools. Canopies UK said the change improved internal communication, sped up the sales cycle, and helped increase productivity, with Outsourcery providing 24/7 support throughout.

Canopies UK

Rob Cassidy

Marketing Manager